Q1. Are you a manufacturer or a trading company?
* As a premier manufacturer, we are proud to offer extensive OEM & ODM services, tailored to meet your specific needs.
Q2. What's your main markets?
* Our primary markets include dynamic regions such as North America, Germany, France, Italy, and Korea, among others.
Q3. What is the delivery date for a sample?
* Typically, for items with standard specifications, samples are dispatched within a swift 1-3 day timeframe.
Q4. Are your products conforming to our standards?
* Absolutely, our products are designed to meet and exceed your standards, successfully passing requisite tests such as: CE, RoHS, PSE, ETL, FCC, and more.
Q5. How do you control the quality?
* Our rigorous quality control process includes Initial Quality Control (IQC), followed by three critical tests during production, culminating in a comprehensive 100% aging test prior to packaging, ensuring exceptional product reliability.
Q6: How about the delivery time?
* Delivery times vary with quantity. Generally, DHL offers swift 7-9 day deliveries, whereas ocean shipping offers a robust 30-40 day timeframe.
Q7: How about the after-sales service?
* Our dedicated after-sales team is vast and ready to assist. Any issues you encounter, inform us directly, and we will endeavor to resolve them to your utmost satisfaction.